Privacy Policy

Last updated: September 2026

This Privacy Policy describes how the curious (“the curious”, “we”, “us” or “our”) collects, uses, stores and shares your personal information when you visit or interact with www.thecurious.com (the “Site”), subscribe to our communications, register for or purchase tickets to events, or otherwise engage with our content and services.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we may automatically collect certain information about your device and your use of the Site. This may include information about your web browser, IP address, time zone, device type and some of the cookies installed on your device.

As you browse the Site, we may also collect information about the pages and content you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this information as “Device Information”.

We may collect Device Information using technologies including:

• Cookies, which are data files placed on your device or computer and may include a unique identifier.

• Log files, which track actions occurring on the Site and may collect data including your IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.

• Web beacons, tags and pixels, which are electronic files used to record information about how you browse and interact with the Site.

Where required by applicable law, non-essential cookies and similar technologies will only be used with your consent. You can manage your cookie preferences through the cookie settings available on the Site and through your browser settings.

Information you provide to us

We may also collect personal information that you provide directly to us.

For example, when you subscribe to our newsletter, register for an event, submit a form, contact us or otherwise interact with the curious, we may collect information such as your:

• name;

• email address;

• contact details;

• communication preferences;

• event registration details; and

• any other information you voluntarily provide when communicating with us.

Event and purchase information

When you register for an event, purchase or attempt to purchase a ticket, or book another paid experience through the Site, we may collect information such as your name, email address, billing details, payment-related information, the event or experience you have booked, and other information necessary to process and manage your booking.

Payments may be processed by third-party payment service providers. Depending on the payment method used, your payment information may be collected and processed directly by the relevant payment provider rather than by the curious.

When we refer to “Personal Information” in this Privacy Policy, we mean information that identifies you or can reasonably be linked to you, including the information described above.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Personal Information we collect to operate and improve the curious and to provide you with the content, communications, events and experiences you have requested.

This may include using your Personal Information to:

• provide, operate and maintain the Site;

• send you our newsletter and other communications where you have subscribed or otherwise consented to receive them;

• manage registrations for events, talks, workshops and other experiences offered through the curious;

• process and manage ticket purchases, bookings and other paid services;

• process payments through our payment service providers;

• provide booking, registration and payment confirmations;

• communicate important information about events you have registered for or purchased tickets to;

• manage cancellations, refunds or changes to bookings;

• communicate with you and respond to questions or requests;

• understand how visitors use and interact with our Site and content;

• improve the functionality, content and user experience of the Site;

• measure the performance of our content, events and communications;

• maintain the security and integrity of the Site;

• maintain records relating to transactions where required for accounting, tax or other legal purposes; and

• comply with applicable legal and regulatory obligations.

Where we send you newsletters or other marketing communications based on your consent, you can withdraw your consent at any time by using the unsubscribe link included in our emails or by contacting us.

Communications that are necessary in connection with an event registration or ticket purchase, such as booking confirmations or information about changes to an event, are considered service communications and may still be sent where necessary to fulfil our obligations to you.

LEGAL BASIS FOR PROCESSING

Where the General Data Protection Regulation (“GDPR”) applies, we process your Personal Information on one or more of the following legal bases:

• Consent: where you have given us permission to process your information for a specific purpose, for example when subscribing to our newsletter or accepting optional cookies.

• Contract: where processing is necessary to provide a service you have requested or to fulfil a contract with you, for example when you register for an event, purchase a ticket or book another experience through the curious.

• Legitimate interests: where processing is necessary for our legitimate interests, such as operating, securing and improving the Site and understanding how our content and services are used, provided that these interests are not overridden by your fundamental rights and freedoms.

• Legal obligations: where processing is necessary for us to comply with applicable laws, including accounting, tax and regulatory requirements.

SHARING YOUR PERSONAL INFORMATION

We may share Personal Information with trusted third-party service providers who help us operate the curious and provide our services.

These may include providers of:

• website hosting and technical infrastructure;

• website analytics;

• newsletter and email communications;

• event registration and ticketing;

• payment processing;

• IT and security services; and

• other services necessary for operating the Site and the curious.

These service providers may process Personal Information only to the extent necessary to provide their services to us and in accordance with applicable data protection requirements.

We may also disclose Personal Information where required to comply with applicable laws and regulations, respond to a lawful request from a public authority or court, establish or exercise legal claims, or protect our rights and the rights of others.

We do not sell your Personal Information.

ANALYTICS AND COOKIES

We may use cookies, analytics technologies and similar tools to understand how visitors interact with the Site, which content is viewed, how visitors reach the Site and how the Site performs.

Some cookies are necessary for the Site to function and cannot be disabled through our cookie settings. Other cookies, including analytics, advertising or similar technologies, will only be used with your consent where required by applicable law.

You may withdraw or change your consent at any time through the cookie settings available on the Site.

You can also control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

MARKETING COMMUNICATIONS

If you choose to subscribe to our newsletter or other communications, we may use the contact information you provide to send you editorial updates, news about the curious, upcoming events, new content and other information we think may be relevant to you.

Where required by law, we will only send these communications with your consent.

You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us using the details below. Withdrawing your consent will not affect the lawfulness of processing carried out before your withdrawal.

INTERNATIONAL DATA TRANSFERS

Some of the service providers we use may process Personal Information outside the European Economic Area (“EEA”).

Where Personal Information is transferred outside the EEA, we take appropriate measures to ensure that it receives an adequate level of protection in accordance with applicable data protection law.

Depending on the destination and service provider, these measures may include relying on an adequacy decision by the European Commission or using approved Standard Contractual Clauses and, where necessary, additional safeguards.

DATA RETENTION

We retain Personal Information only for as long as necessary for the purposes for which it was collected or as required by applicable law.

If you subscribe to our newsletter or other marketing communications, we may retain your relevant contact information until you unsubscribe or withdraw your consent, subject to any information we may need to retain to document your preferences or comply with legal requirements.

Where you register for an event, purchase a ticket or book another paid service, we may retain information relating to your registration and transaction for as long as necessary to provide the relevant service and for the periods required under applicable accounting, tax and other legal obligations.

Other Personal Information will be deleted or anonymised when it is no longer required for the purposes described in this Privacy Policy.

YOUR RIGHTS

If the GDPR applies to you, you have certain rights regarding your Personal Information.

Depending on the circumstances, these may include the right to:

• request access to the Personal Information we hold about you;

• request correction of inaccurate or incomplete Personal Information;

• request deletion of your Personal Information;

• request restriction of the processing of your Personal Information;

• object to certain processing of your Personal Information;

• request the transfer of certain Personal Information to you or another organisation;

• withdraw your consent at any time where processing is based on consent; and

• lodge a complaint with the relevant data protection authority.

If you withdraw your consent, this does not affect the lawfulness of any processing carried out before your consent was withdrawn.

If you are in Austria, you have the right to lodge a complaint with the Austrian Data Protection Authority (Österreichische Datenschutzbehörde).

To exercise any of these rights, please contact us using the details below.

CHILDREN

The Site is not specifically directed at children, and we do not knowingly collect Personal Information from children in circumstances where parental or guardian consent would be required under applicable law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to the curious, our services, our data processing practices, the technologies we use, or applicable legal and regulatory requirements.

The current version of this Privacy Policy will always be available on the Site. The date of the latest update is indicated at the top of this page.

CONTACT US

For more information about our privacy practices, if you have questions, if you would like to exercise your data protection rights, or if you would like to make a complaint, please contact us at:

the curious
Augasse 5–7 / Top 17 EG
1090 Vienna
Austria

Email: info@thecurious.com

Privacy Compliance Officer:
Claire Alicia Gautier